Baladi Coffee, a husband-and-wife team based in Dallas, Texas, is redefining the mobile coffee experience. Specializing in catering for weddings, corporate events, pop-ups, and more, Baladi Coffee brings the warmth of home to every event they serve. At the heart of their operation is the Sanremo YOU espresso machine, a tool that has helped them deliver exceptional coffee under any circumstance.
When asked to describe their business, they shared, “We are Baladi Coffee Company—a mobile coffee cart and catering business. Our main focus is to provide a full-service espresso bar for your special events. With our services, we aim to create a feeling of home; that’s why we derived our name from the word baladi, which means ‘my country’ in Arabic. As a husband-and-wife team, we are committed to providing outstanding service, ensuring every cup of coffee is expertly crafted with passion and care.”
Baladi Coffee’s success is largely attributed to the features of the Sanremo YOU, which have helped streamline their operations and elevate their service. “The touchscreen is feature-rich, displaying key information and giving us full control to tweak the various settings as needed. The hybrid plumb system lets us quickly switch between direct plumbing and a reservoir. For smaller events, we don’t have to worry about constant maintenance due to the larger reservoir and drip tray capacities. Plus, the steam wand packs plenty of power, ensuring every cup comes out perfectly, even during the busiest times.”
These features have been critical in helping Baladi Coffee serve customers more efficiently. “All these features enable us to streamline our service operations significantly. This means we can serve customers more efficiently, reducing the time from when an order is placed to when it’s ready for pickup. By optimizing our processes and utilizing advanced equipment, we ensure a faster turnaround without compromising on quality, allowing us to meet the demands of any event while consistently delivering exceptional coffee.”
The team shared a specific instance when the Sanremo YOU truly shined. “Last month, we put the coffee machine to the test at a large convention, serving over 300 drinks per day. Our setup allowed us to maintain consistent performance throughout two consecutive days of five-hour non-stop traffic. Configuring the direct plumbing on-site was straightforward, which allowed us to keep up with the high demand seamlessly. Having the pre-programmed coffee profiles made operating the machine a breeze during the non-stop stream of orders. Additionally, training baristas on the machine before the event was simple and straightforward.”
